BAA Standard Desk System
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Heathrow Terminal 1

Heathrow Express Check-in, Paddington Station


BAA STANDARD CUSTOMER DESK SYSTEM

Gerrard & Medd have undertaken a number of projects with BAA, the first being the planning and re-design of the Check-in Facility and Information Desk at Aberdeen Airport. From the success of that project we were commissioned to design the standardised Customer Desk System for BAA, which as part of a policy of standardisation is being installed throughout their seven airports. The project not only covers Check-in, but also encompasses all desk conditions from Gateroom and Sales to Car Hire and even temporary Security points.

The Standard Customer Desk System is being installed in all 7 BAA airports throughout Britain.